After I went to India to find a hair supplier, I ordered from a few of them. Some suppliers were good, but most would play games. They would try shit like putting powder or shipping the hair wet so that when I weighed it, it would come out to 4oz a bundle but after I washed and dried I would have less than 3oz. Some would even mix in short hairs to give weight but that shit would piss off clientele.
If you screwed me once, I never ordered from you again. I ended up using one supplier for 90% of my business because she was honest and I always got what I paid for. In the long run, she made a lot of money with me because over time a small profit will always beat out one time score.
It doesn’t matter if you have a restaurant, sell hair, have a t-shirt line or rent to tenants....you have to be straight with your clients to keep them coming back. Remember, it’s better to make $1 a day forever than it is to make $10 one day.